Potential Use of Trans-Sumatra Railway Through Seamless Integration Service with Online Transportation

Keywords:
integration, online transportation, potential
usage, railway

Thisresearch aims to determine the initial stage of the process series and estimate the level

of travelers’ desire from Padang to other cities on the Sumatra Island using the trans-
Sumatra railway transportation mode planned by the government to operate in 2024. Due

to the enormous cost of development investment, data was obtained by observing potential
users through a preliminary survey and by distributing questionnaires to residents of
Padang city. This was carried out to determine the public’s interest in the railway mode,
which has been served by flexible transportation modes, such asInter-City Inter-Provincial
buses and planes. Furthermore, the analytical method was used to determine whether the
community wants to use the trans Sumatra rail mode and the implementation of new
services to integrate with a Seamless system in train operations. Studies have not been
previously conducted on a Seamless door-to-door service. The result showed a need for
new service attributes in the rail transportation mode by making the train flexible with
door-to-door service and the implementation of a Seamless Service with 1 ticket.